Privacy Policy
Your privacy and data security are our top priorities. Learn how we protect your information.
Welcome to SmartDocConverter. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document conversion services. Please read this privacy policy carefully.
Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Email address (for account creation and communication)
- Name (optional, for personalization)
- Payment information (processed securely through Stripe)
- Login credentials (encrypted and securely stored)
Usage Information
We automatically collect certain information when you use our services:
- Browser type and version
- Operating system
- IP address (for security and rate limiting)
- Pages visited and features used
- Conversion history and usage statistics
File Processing & Storage
Automatic File Deletion
All uploaded files are automatically and permanently deleted from our servers within 1 hour after processing. This ensures your documents remain private and secure.
How We Process Your Files
- Files are encrypted during upload and transmission (HTTPS/TLS)
- Processing happens in secure, isolated environments
- Files are stored temporarily in encrypted cloud storage
- Converted files are deleted immediately after download or within 1 hour
- We never share, sell, or distribute your files to third parties
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience:
Essential Cookies
Session cookies for authentication, preferences, and security.
Analytics Cookies
Google Analytics for usage statistics and service improvements.
Advertising (Free Tier Only)
Premium subscribers do not see ads or advertising cookies.
Third-Party Services
Stripe (Payments)
All payments are processed securely through Stripe. We do not store credit card information.
Google Services
We use Google OAuth for authentication and Google Analytics for service improvement.
Cloud Infrastructure
Hosted on Vercel and AWS with industry-standard security measures.
Data Security
We implement comprehensive security measures to protect your information:
- End-to-end encryption (HTTPS/TLS) for all data transmission
- Secure, encrypted storage for temporary file processing
- Regular security audits and vulnerability assessments
- Access controls and authentication for all systems
- Automated file deletion within 1 hour of processing
- Industry-standard password hashing (bcrypt)
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Website
www.smartdocconverter.comWe aim to respond to all privacy-related inquiries within 30 days.